Stone Mountain Systems, LLC © -
We provide recovery services on a full range of hard disk drives including IDE, EIDE, SATA, SAS, and SCSI hard drive assemblies, all makes and models of servers, desktops and laptops. If the media is inaccessible, we first test the components and closely examine the drive platters to determine the extent of physical damage to decide a course of action for each individual drive. Hard drive recovery sometimes involves replacing failed components such as read/write head assemblies and spindle motors in a clean room environment. Our hard drive recovery process meets all manufacturers’ standards for warranty protection.
Our dedicated team of RAID recovery engineers are trained to handle all of the current server hardware platforms as well as legacy systems. We support all levels of RAID no matter the file system including all NAS and SAN network devices. We only require the active members of an array in order to recover lost data – no controllers, cables, or enclosures. Every single RAID data recovery case which arrives at our labs receives high priority processing because we know and understand them to be mission critical storage for most organizations. Our advanced diagnostics allow us to get information to you quickly so that you can make time critical decisions.
Most SSDs use complicated controller technology to extend the life and reliability of the device. The architecture inside a high performance SSD is more complicated than that of most RAID systems. SSD drives, flash drives, SD cards, and Memory Sticks contain no moving parts, but they often fail because of the limited number of writes. Due to the proprietary nature of controller chip manufacturing and programming, every flash and SSD recovery situation is unique. Our R&D team has developed an advanced SSD drive recovery process of rebuilding multiple sets of NAND flash dumps, unscrambling the code, and taking the numerous unscrambled sets and assembling them into one single drive image.
SQL and Exchange corruption can occur due to problems with hardware, software and sometimes user error. Torn page detection, deleted tables and records, deleted or corrupted LDF log files, SQL database in "Suspect Mode” are common issues with SQL. Exchange databases can suffer from the same failure mechanisms and can cause directory structure problems inside the information stores. We can typically repair SQL and Exchange databases to an attachable state. If not, we can scavenge and extract all viable data such as objects and their related records from SQL or individual mailboxes from Exchange.